STRIVING FOR EXCELLENCE: STUDY OF READINESS TO ORGANIZATIONAL CHANGE IN THE TAX AUTHORITY OF INDONESIA

Authors

  • Siregar Minardo Resky Hahotan Universitas Indonesia
  • Putri Mega Desiana

DOI:

https://doi.org/10.35590/jeb.v10i2.7188

Abstract

The restructuring of organizational structure, along with the improvement of workflow and business processes within the public sector organizations, is conducted to achieve effective and efficient governance. This research utilizes social exchange theory to examine the influence of internal communication satisfaction and perceived organizational support on employee’s readiness to change, mediated by employee engagement to support the renewal of organization in the public sector in Indonesia. The data analysis results from 387 respondents from the Tax Authority employees show that 7 hypotheses have a positive and significant influence, while 3 hypotheses are found to be not significant. The data were gathered via a survey method by sending online questionnaires to the respondents. Using the Lisrel 8.8 program, structural equation modeling (SEM) was used to test the hypotheses.

Downloads

Published

2023-12-28

How to Cite

Hahotan, S. M. R., & Desiana, P. M. (2023). STRIVING FOR EXCELLENCE: STUDY OF READINESS TO ORGANIZATIONAL CHANGE IN THE TAX AUTHORITY OF INDONESIA. Ekonomi Dan Bisnis, 10(2), 50–69. https://doi.org/10.35590/jeb.v10i2.7188

Issue

Vol. 10 No. 2 (2023): EKONOMI DAN BISNIS

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.

This work is licensed under a Creative Commons Attribution 4.0 International License.