ANALYSIS OF INFORMATION RISK AND DIGITAL COMMUNICATION ETHICS IN COD SALES PRACTICES ON FACEBOOK MARKETPLACE AS A FORM OF INFORMAL TRANSACTION IN THE DIGITAL SOCIETY

Abstract

Advances in digital technology have encouraged the growth of informal transactions through social
media, including cash on delivery (COD) payment methods, which are prevalent on Facebook
Marketplace. This article aims to examine the potential risks associated with information and explore the
ethical aspects of digital communication occurring in such buying and selling activities. Using a
descriptive qualitative approach based on literature review, it was found that the lack of verification
systems, weak platform oversight, and low digital literacy increase the potential for fraud and misuse of
information. Additionally, unethical communication patterns such as the dissemination of false
information and breaches of agreements further erode trust among transaction participants. The findings
emphasize the importance of understanding digital communication ethics and information risk
management to ensure that informal transactions in digital spaces can occur safely and ethically.
Keywords: Informal transactions, Facebook Marketplace, COD, information security, communication ethics, digital
literacy.