The relationship of pharmaceutical services toward the use of herbal medicine : Indonesian case


  • Putu Eka Arimbawa Program Studi Farmasi Klinis, Universitas Bali internasional
  • Dewi Puspita Apsari Universitas Bali Internasional
  • I Gusti Ngurah Agung Windra Wartana Putra Universitas Bali Internasional
  • Muhammad Iqbal Fasa Universitas Islam Negeri Raden Intan Lampung



Pharmacist, Pharmacy, Herbs, Pharmaceutical services


Pharmaceutical services are services provided by a pharmacist in providing health information including the use of herbal medicines. The purpose of this study was to look at the relationship between pharmaceutical services and the use of herbal medicines in the city of Denpasar. The number of samples used was 97. Data were collected from January to February 2020 in the city of Denpasar using a questionnaire. Data were analyzed using the binary logistic test. The results showed that pharmaceutical services did not have a significant relationship with the use of herbal medicines (P> 0.05). Pharmaceutical services such as completeness of the drug, pharmacist's readiness to assist, and the speed of drug preparation services that are less good can affect the physical, mental, and spiritual aspects of herbal medicine.

Author Biographies

Dewi Puspita Apsari, Universitas Bali Internasional

Program Studi Farmasi Klinik

I Gusti Ngurah Agung Windra Wartana Putra, Universitas Bali Internasional

Program Studi Farmasi Klinik


[1] Atkinson J, Pozo AS, Rekkas D, Volmer D, Hirvonen J, Bozic B, et al. Hospital and community pharmacists ’ perceptions of which competences are important for their practice. MPDI. 2016;4:1–18.

[2] Shiyanbola OO, Mort JR. Patients ’ perceived value of pharmacy quality measures : a mixed-methods study. BMJ. 2015;5:1–11.

[3] Al-arifi MN. Availability and needs of herbal medicinal information resources at community pharmacy , Riyadh region , Saudi Arabia. Saudi Pharmaceutical Journal. 2013;21:351–60.

[4] Ogbogu U, Necyk C. Community Pharmacists ’ Views and Practices Regarding Natural Health Products Sold in Community Pharmacies. Plos One. 2016;11:1–19.

[5] Latifah E, Pribadi P, Yuliastuti F. Penerapan standar pelayanan kefarmasian di apotek Kota Magelang. Farmasi Sains dan Praktis. 2016;2:11–7.

[6] Saputra YD, Choirunnisa NF, Arisca ZZ. Evaluasi implemantasi standar pelayanan kefarmasian di apotek perorangan dan waralaba wilayah Kota Yogyakarta tahun 2019. Akademi Farmasi Indonesia. 2019;4:11–20.

[7] Levy, Lameshow. Sampling of Populations: Methods and Applications. 4th ed. New Jersey: John Wiley and Sons; 2008.

[8] Fahmy SA, Abdu S, Abuelkhair M. Pharmacists ’ attitude , perceptions and knowledge towards the use of herbal products in Abu Dhabi , United Arab Emirates. Pharmacy practice. 2010;8:109–15.

[9] Gelayee DA, Mekonnen GB, Atnafe SA, Birarra MK, Asrie AB. Herbal Medicines : Personal Use , Knowledge , Attitude , Dispensing Practice , and the Barriers among Community Pharmacists in Gondar , Northwest Ethiopia. Evidence-Based Complementary and Alternative Medicine. 2017;2017:1–6.

[10] Spiteri M, Attard E, Serracino-inglott A, Azzopardi LM. Compilation of a herbal medicine formulary for herbal substances in Malta and its usefulness amongst healthcare professionals. Journal of Young Pharmacists. 2013;5:22–5.

[11] Sisay M, Mengistu G, Molla B, Amare F, Gabriel T. Evaluation of rational drug use based on World Health Organization core drug use indicators in selected public hospitals of eastern Ethiopia : a cross sectional study. BMC Health Services Research. 2017;17:1–9.

[12] Lima MG, Álvares J, Afonso A, Junior G. Indicators related to the rational use of medicines and its associated factors. Rev Saude Publica. 2017;51:1–8.

[13] Lapão LV, Mira M, Gregório J. Implementing an online pharmaceutical service using design science research. BMC Medical Informatics and Decision Making. 2017;17:1–14.

[14] Hermansyah A, Sukorini AI, Setiawan CD, Priyandani Y. The Conflicts Between Professional And Non Professional Work Of Community Pharmacists In Indonesia. Pharmacy practice. 2012;10:33–9.

[15] Alsayari A, Almghaslah D, Khaled A, Annadurai S, Alkhairy MA, Alqahtani HA, et al. Community Pharmacists ’ Knowledge , Attitudes , and Practice of Herbal Medicines in Asir Region , Kingdom of Saudi Arabia. Evidence-Based Complementary and Alternative Medicine. 2018;2018:1–7.

[16] Arimbawa PE, Adi IPGP. Patient Perceptions On The Role Of A Pharmacist And The Understanding Of The Rational Use Of Medicines (RUM). Sustainability Science and Management. 2019;14:137–44.

[17] Abu R, Abu K, Alefishat E, Alsaeed H, Alma S. Drive-thru pharmacy service : Assessments of awareness , perception and barriers among pharmacists in Jordan. Saudi Pharmaceutical. 2017;25:1231–6.

[18] Melton BL, Lai Z. Review of community pharmacy services : what is being performed , and where are the opportunities for improvement ? Dove press. 2017;6:79–89.

[19] Sin B, Yee L, Claudio-saez M, Marshall L, Hayes-quinn M. Implementation of a 24-hour pharmacy service with prospective medication review in the emergency. Hospital Pharmacy. 2015;50:134–8.




How to Cite

Arimbawa, P. E., Apsari, D. P., Windra Wartana Putra, I. G. N. A., & Fasa, M. I. (2020). The relationship of pharmaceutical services toward the use of herbal medicine : Indonesian case. Jurnal Profesi Medika : Jurnal Kedokteran Dan Kesehatan, 14(1).