Evaluation of Supply Chain Distribution of Consumable Medical Materials at PMI Central UDD 2023

Abstract

Background: The distribution of Disposable Medical Equipment (BMHP) is vital to ensuring the availability and quality of supplies. However, challenges such as stock shortages, expired products, inappropriate orders, and delivery delays persist, hampering effective distribution.
Objective: This study aims to evaluate the implementation of BMHP supply chain distribution at the PMI Central Blood Donor Unit (UDD), identifying its challenges, supporting and inhibiting factors, and efforts to improve the process.
Design and Methodology: A descriptive qualitative design was employed, with data collected through observations, in-depth interviews, and document analysis. Six informants were selected using purposive sampling based on their roles and involvement in BMHP distribution at the PMI Central UDD. Data validity was ensured through triangulation methods.
Findings: The study revealed several issues, including untrained personnel, misaligned Standard Operating Procedures (SOPs), inadequate stock levels, and poorly designed warehouse facilities located near staff toilets. Despite clear SOPs and technology integration through the Logistics SIM, the implementation remains suboptimal. Contributing factors include inconsistent adherence to SOPs, limited access to training, and poor warehouse management.
Conclusion and Implications: The BMHP distribution at PMI Central UDD is functional but requires significant improvements. Addressing these issues entails conducting specialized training, revising and enforcing SOPs, reorganizing warehouse layouts, and ensuring exclusive access to logistics areas. These actions are critical for enhancing the availability and timely distribution of medical supplies, ultimately supporting better healthcare service delivery.